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"Having a colonoscopy in the Billington Centre"

About: Prince of Wales Hospital / Campus Centre 2 - Billington Endoscopy Unit

(as the patient),

The staff at Billington Centre at Prince of Wales Hospital in Randwick was amazing. The care before having my colonoscopy, during and in recovery was exceptional. Everyone was so professional and caring and really went out of their way to ensure I was comfortable.  They even did a follow up phone call the next day to ensure that I was well. I highly recommend the Billington Centre and their staff.

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Responses

Response from Andrew Maxwell, Co Director Surgery and Perioperative Medicine (SPM), SPM, Prince of Wales Hospital 4 weeks ago
Andrew Maxwell
Co Director Surgery and Perioperative Medicine (SPM), SPM,
Prince of Wales Hospital

Senior Manager

Submitted on 1/04/2026 at 4:44 PM
Published on Care Opinion Australia at 5:29 PM


Dear mon25

Thank you for sharing your experience and kind recommendation. We’re so pleased to hear that the team at the Billington Centre provided exceptional care throughout your procedure and recovery. It’s wonderful to know their professionalism, compassion, and follow-up support made you feel comfortable and well looked after. We’ll be sure to pass on your feedback to the staff—wishing you all the best in your continued health.

Kind Regards

Andrew Maxwell
Co-Director, Nursing & Operations
Surgery & Perioperative Medicine

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