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"Emergency Treatment after Serious MVA"

About: Royal Perth Hospital

(as the patient),

Following a serious motor vehicle accident in July last year, I received care through Royal Perth Hospital that I believe exemplifies the very best of our public health system.

From the moment emergency services arrived at the scene, I was treated with professionalism, urgency, and reassurance. That high standard of care continued seamlessly on arrival at RPH, where the emergency department team acted quickly and decisively.

My admission to ICU was a critical stage of my treatment. During this time, I experienced not only highly skilled clinical care, but also genuine compassion from staff. The doctors, nurses, and support teams demonstrated constant vigilance, clear communication, and a calm presence that provided both confidence and comfort to me and my family.

The surgical teams involved in my care showed exceptional expertise, and I am deeply grateful for the outcomes achieved. Following surgery, the transition through the wards and into rehabilitation has been well-coordinated and consistently supportive.

There were so many professional and genuinely caring people involved in my treatment that, unfortunately, I cannot recall all of their names. The one name I do remember is trauma surgeon Dr Rohit, whose care and expertise I will always be grateful for. Please extend my thanks to him, and to all those whose names I have not been able to remember but whose efforts made such a difference.

What stands out most to me is the continuity of care across the entire patient journey. At every stage, I felt that teams were working together with a shared focus on my recovery. I was treated with dignity, respect, and kindness throughout.

I am still progressing in my recovery, however I would not be where I am today without the dedication and professionalism of the staff at Royal Perth Hospital.

Please accept my sincere thanks and pass on my appreciation to all those involved in my care.

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group 3 weeks ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Group
Submitted on 20/04/2026 at 5:51 PM
Published on Care Opinion Australia on 21/04/2026 at 9:45 AM


picture of Ben Noteboom

Dear thubanyq34,

Thank you for taking the time to provide such a thoughtful and generous account of your care at Royal Perth Hospital. Your feedback is deeply appreciated and truly acknowledges the dedication, compassion, and professionalism of our teams.

We are humbled to read your reflections on every stage of your journey, from emergency services and the Emergency Department, through ICU, surgery, ward care, and rehabilitation. Knowing that you felt reassured, respected, and supported throughout such a critical and challenging time is incredibly meaningful to us.

Your kind words about the skill, compassion, and teamwork demonstrated by our staff will be shared with the relevant teams mentioned. We will also ensure that your specific thanks are passed on to trauma surgeon Dr Rohit, who will undoubtedly be grateful to know the positive impact their care has had on your recovery.

It is especially heartening to hear that the continuity of care and collaborative approach across teams stood out to you. This shared focus on patient-centred care is something we strive for, and your feedback reinforces the importance of this commitment.

We are pleased to hear that you continue to make progress in your recovery and wish you every success as you move forward. On behalf of everyone at Royal Perth Hospital, thank you once again for your kind words and for recognising the efforts of so many staff who were involved in your care.

We wish you continued strength and recovery ahead.

Kind Regards,

Ben Noteboom

Executive Director

Royal Perth Bentley Group

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