Prior Antenatal Care
The antenatal care provided was well-organized and reassuring. all staff members demonstrated strong clinical knowledge and professionalism. Routine screenings, scans, and tests were explained clearly, by either GP obs or midwives, which helped build confidence throughout the pregnancy. Kendall at the physio department was amazing at managing my aches and pains - approaching such with a high level of empathy.
Delivery Experience
My delivery team was supportive and attentive during labor. Midwive Rikki was particularly compassionate, offering both emotional reassurance and practical guidance. staff respected preferences outlined in my birth plan where possible. The environment felt safe.
Following delivery, bleeding complications were identified and managed promptly. Medical and midwifery staff acted quickly and demonstrated clinical competence in rectifying. All medical and procedural interventions / rationale / consent were explained in detail. The environment was kept calm and my partner and I felt fully supported and advocated for.
A special Thankyou to Rikki, Skye, Aimee and Dr W.
Postnatal Care
Postnatal care was mixed. Throughout admission the midwives were kind and supportive—particularly with breastfeeding guidance and newborn care advice.
During this time it was noticed to be very busy in department however we never felt abandoned nor made to feel like a burden - Assistance was available when requested. Additionally, a thank you to Rosie and Talor for making it such a good experience.
A notable concern is postnatally, after the visiting midwife service ends, the ED and GP care in the community felt contradictory, inconsistent and at times inadequate in addressing postnatal concerns.
As a result, there was a heavy reliance on the maternity ward outpatient services, and king eddies hotlines, for ongoing support and guidance after discharge. I believe this placed additional pressure on hospital services and made the transition to community-based care feel less seamless than I think it should be.
I would like to thank Skye, Jim and Andy , additionally child maternal/lactation nurses Michelle and Janette, for going above and beyond during this postpartum period.
"Birthing and post partum care"
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