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"Fantastic nursing staff"

About: Public Health (Albany)

(as a service user),

On two occasions at the Albany Health Campus we had the pleasure of being looked after by nurse Milla. She had the wonderful ability of being personable, making us feel seen and not one of many. Kind, caring and approachable she is a credit to the hospital. 

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Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS 4 months ago
Kate Hambleton
Director, Albany Health Campus,
WACHS GS
Submitted on 1/05/2026 at 4:58 PM
Published on Care Opinion Australia on 5/05/2026 at 9:14 AM


Dear Parjk96,

We are delighted to hear about your positive experiences at Albany Health Campus and, in particular, the care you received from nurse Milla. Making patients feel seen, valued and supported is at the heart of quality care, and it is wonderful to know that Milla’s kindness, approachability and personal manner made such a meaningful difference to you on both occasions.

Your comments have been shared with Milla and the nursing team, as recognition like this is greatly appreciated and an important morale boost for our staff.

Thank you again for taking the time to acknowledge the care you received. We wish you all the very best.

Kind regards

Kate Hambleton

District Director |Lower Great Southern

WACHS Great Southern

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