"Patient country transfer for minor procedure"

My child broke their arm recently, we had good care at the Karratha health campus but a poor experience with the communication and process around patient transfer and our experience and lack of empathy, consistent information or timely service from PATs Pilbara .

We have arrived to the Perth Children’s Hospital now where we have been for two nights and have been waiting a day and a half for the procedure. I understand that other children are more sick but the thing that upsets me most is just that if we lived in the city, I believe my child would have had this done a lot sooner their arm would already be healing and probably have been put back into place on day one.

Because we live in the country but it’s not a life threatening injury we feel disadvantaged already with what we have to go through with travel and leave other children and work behind just to manage a minor injury but then having to be put at the end of the queue after already waiting a week to have the injury managed is disappointing and it’s a shame country patients always as a result receive poorer care, in my opinion.

We don’t want someone else to suffer because of my child's treatment but some recognition and priority given the other factors around country travel for families even for minor injuries because of the distance they are away from the rest of the family just to manage a basic broken arm in a child. It’s a little frustrating and a huge use of time and resources for everybody .