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"KEMH deserves a gold medal for patient care"

About: King Edward Memorial Hospital

(as the patient),

I recently was fortunate enough to be in the care of the sexual health clinic at King Eddie’s after living with chronic poor health for almost five years. I have seen countless health professionals over this time, all of whom have left me feeling invalidated, disappointed and completely hopeless - often receiving a closing statement along the lines of “I’m not sure what to do, good luck” before discharging me with no empathy or direction.

The King Eddie’s team have, by far, being the kindest and most caring health professionals I have ever come across. Every single person who I interacted with was absolutely amazing. My doctors gave me space to share my experience, showed empathy and genuine determination to deliver me the best care possible and constantly reassured me that together we would find a solution.

Doctors Molly, Ayesha and Jenny - I cannot thank you enough for your exceptional healthcare and kindness. You have given me my quality of life back, as well as my faith in the health system. You have given me more than I can put into words. I am so lucky to have been under your care.

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Responses

Response from Melinda Olive, A/Director, Safety Quality & Performance, Safety, Quality & Performance, Women and Newborn Health Service 2 days ago
Melinda Olive
A/Director, Safety Quality & Performance, Safety, Quality & Performance,
Women and Newborn Health Service
Submitted on 11/05/2026 at 12:07 PM
Published on Care Opinion Australia at 3:50 PM


picture of Melinda Olive

Dear Patient XX,

Thank you for taking the time to share such heartwarming feedback about your experience with the staff of the Sexual Health Clinic. It was so nice to read that the Sexual Health Clinic team provided exceptional care and support during such a challenging time in your life, giving you space to share your experience and working with you to find a solution. Your feedback really shows how the team were there for you, offering strength and reassurance when you needed it most.

It’s very gratifying to hear about the difference they made to your wellbeing, and I will be sure to pass on your feedback and thanks to Molly, Ayesha, Jenny and the rest of the team. I know they will be touched by your kind thoughts.

Best wishes,

Melinda

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