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Grateful for ED care and care on ward 2C

Posted By Ulamambri

"Grateful for ED care and care on ward 2C"

About: Joondalup Health Campus / Emergency Department

(as the patient),

29th April 2026 seemed to be a busy day for ED staff

I would like to thank Karen the Nurse Practitioner for her care and kindness

All staff were polite and calm even though they were obviously very busy

I was admitted unexpectedly to the busy ward.

I would like to acknowledge those staff who cared for me.

They were kind, gave sound information and advice.

Thanks to nurses Charmaine, Kerry, Eunice, Emelia, Sabina, Christy, Chelsea, Joan, Tirine, Grace, Sharon, Ebony and Teryn. 

Thanks to doctors Oscar, Chris and the Plastics team resident. 

And the sandwich makers and hotel staff.

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Responses

Response from David Dineen, Director of Clinical Services, Ramsay - Joondalup Health Campus last month
David Dineen
Director of Clinical Services,
Ramsay - Joondalup Health Campus

Submitted on 12/05/2026 at 7:29 PM
Published on Care Opinion Australia on 13/05/2026 at 8:49 AM

Dear Ulamambri

Thank you so much for taking the time to share your experience about your recent presentation to Joondalup Health Campus (JHC) Emergency Department (ED). We are pleased to hear your experience was so positive and you felt the treatment provided left you feeling confident in our care.

It is wonderful to hear that you felt that the team kept you well informed throughout every phase of your patient journey. JHC values, promote that staff show compassion, attentiveness and professionalism and I am pleased to hear that was indeed the case during your visit.

I will ensure that your thanks and praise are provided to the staff that were involved in your care.

Please accept our best wishes for a speedy recovery.

Kind regards

David Dineen

Director of Clinical Services

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