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Fiona Stanley Imaging Department

Posted By bracecb48

"Fiona Stanley Imaging Department"

About: Fiona Stanley Hospital / Imaging Services

(as a service user),

I was really impressed with the Imaging Department last week 

I was referred there to have scans done before I have my third lot of ankle surgery.

It had been a long, stressful day and I took my paperwork to Imaging to see how long an appointment would take, expecting it to be weeks.

The Front Desk ladies were absolutely lovely and so helpful towards me! They explained how referrals work and are triaged. I left feeling happy because they were so nice 

The next afternoon, I received a phone call with an appointment for one of the procedures. The lady on the phone had a warm and friendly manner and was able to accommodate me when I asked to change the appointment day. 

I had bloods done by pathology and the girl there was also wonderful.

It really makes a difference to a person's day when People such as those in Imagine and Pathology are helpful and friendly.

Thankyou so much. 

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Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service last month
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service

Submitted on 14/05/2026 at 4:28 PM
Published on Care Opinion Australia at 4:43 PM

picture of Luke Dix

Dear bracecb48,

Thank you for taking the time to share your recent experience with the Medical Imaging Department at Fiona Stanley Hospital. We sincerely appreciate your thoughtful feedback.

It is wonderful to hear that your visit was such a positive one, particularly after what you described as a long and stressful day. We are very pleased that you felt welcomed, supported, and well cared for throughout your interactions with our staff.

Your kind words regarding the helpful nature and friendliness of our front desk staff, as well as the professionalism shown by the team arranging your appointment and in Pathology, are greatly valued. It is especially encouraging to know that their communication and willingness to assist made a meaningful difference to your experience.

We have shared your feedback with the Medical Imaging and Pathology teams, who I am certain will be delighted to hear about the positive impact that they made.

Thank you once again for your feedback. We wish you all the very best with your upcoming surgery and recovery.

Kind regards,

Luke Dix
Acting Executive Director
Fiona Stanley Fremantle Hospitals Group

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