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"Being transferred from Carnarvon to Perth to give birth left me isolated, unsupported and mentally unsafe"

About: Carnarvon Hospital King Edward Memorial Hospital / Maternity

(as the patient),

I gave birth to my first child in Carnarvon in 2019 and my second child in 2021. Those experiences meant a lot to me because I was able to stay close to home, my family, my children’s routines, and the midwives I trusted. The midwives in Carnarvon are brilliant, and I felt safe with them.

With my third baby in 2023, I was not able to birth in Carnarvon and had to relocate to Perth for about six weeks before giving birth at King Edward Memorial Hospital. I had two small children with me at the time. This meant they missed school, were away from family, and were taken out of their usual support network. I also had no family in Perth to help with childcare, appointments, transport, or the emotional strain of being away from home.

One of my children is autistic, which added another layer of pressure that I do not feel the system properly understood. The sudden move away from home, routine, familiar people and supports was incredibly hard. Managing appointments, long waiting times, changes in sleep and routine, sensory stress, distress, and unfamiliar hospital environments while heavily pregnant was overwhelming. I was trying to keep my child regulated and safe while also trying to manage my pregnancy care.

The relocation caused significant stress. It affected my mental health, disrupted my children’s routines, and contributed to parenting and legal conflict because of the changes forced on our family. I felt like the system did not understand the reality of asking a mother from Carnarvon to uproot her whole life and wait in Perth with small children, including an autistic child, for weeks.

I also felt lost in the transfer process. Once my care was transferred from Carnarvon to Perth, it felt like I disappeared into a gap between services. Important documents took weeks to locate or organise. Appointments involved long periods of sitting and waiting at King Edward Memorial Hospital, which was extremely difficult when I had children with me and no one to look after them. There seemed to be no practical support for rural mothers who arrive with children because they have no choice.

The hardest part was the loneliness. I went from being cared for by local midwives who knew me and my situation, to feeling like I was just another person sitting in a waiting room in Perth. I felt scared, overwhelmed and deeply isolated. My mental health deteriorated to the point where I felt at risk of suicide. That still upsets me because I believe much of that distress came from the system, not from the pregnancy itself.

I want people to understand the emotional, practical and safety impact this has on rural mothers and families. Carnarvon has skilled midwives, and women deserve clear communication, timely transfer of records, and real support when they are required to leave home to birth elsewhere. Support should include help for mothers who have children with them, especially when one of those children has disability or additional needs, and especially when there is no family support in Perth.

I am not writing this to blame individual midwives. The Carnarvon midwives are brilliant, and I am grateful for them. I am writing because the system around transfers needs to be better. No mother should feel abandoned, isolated and mentally unsafe while trying to safely give birth.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Women and Newborn Health Service, North Metropolitan Health Service last month
Delaney Gibbons
Director, Safety Quality and Performance, Women and Newborn Health Service,
North Metropolitan Health Service
Submitted on 21/05/2026 at 12:04 PM
Published on Care Opinion Australia at 1:30 PM


picture of Delaney Gibbons

Dear atlassd64

Thank you for taking the time to share your story with us. It’s clear from your feedback how significant the impact of the relocation was on you and your family, and I am truly sorry to hear how let down you felt after your care was transferred. Reading about your experience provides such insight into the reality of the challenges that mums can face when relocating to the metro area during pregnancy, and there is a lot we can learn from the story you have shared.

We would be grateful for the opportunity to speak to you directly to offer our apologies for the ways in which the system did not enable better support for you and your family, and discuss how we might be able to use your feedback to make improvements to benefit other families who may be in similar positions in the future. If you feel comfortable to do so, I would encourage you to contact our Consumer Liaison Service via WNHSCLS@health.wa.gov.au, or call (08) 6458 1444 to explore this further.

Kind regards

Delaney

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Response from Tiffanie Rushton, Gascoyne District Director, Gascoyne, WA Country Health Service last month
Tiffanie Rushton
Gascoyne District Director, Gascoyne,
WA Country Health Service

District Director for the Gascoyne district.

Submitted on 28/05/2026 at 3:59 PM
Published on Care Opinion Australia at 4:24 PM


Dear atlassd64,

Thank you for having the courage to raise your concerns with us on Care Opinion. I can appreciate this must have been a difficult decision to make but I am very glad you have reached out.

I was very sad to read of your experience as a rural mother not being able to access birthing healthcare nearer to home. A birth should be such a joyous occasion and ideally that would include family and loved ones being able to support you and your children during this memorable time. I deeply regret that being unable to birth in Carnarvon caused you and your family such distress and I sincerely apologise for this.

Given your experience I would like to invite you to a meeting with myself and the Coordinator of Nursing and Midwifery so we can listen to your story in more detail and get your valuable input on areas you feel we could improve. My name is Tiffanie Rushton and I am the District Director Gascoyne. I can be contacted on 0427 700 695 or emailed at wachs-midwest.gascoyneoperationsmanager@health.wa.gov.au

I thank you for the kind words you had for the midwives that supported you in Carnarvon. They are a compassionate and dedicated team who take real joy in supporting the expectant mothers of the Carnarvon community. I will ensure they know how much you appreciated their care and I acknowledge the excellent work they continue to do.

I hope you and your family are keeping well and I look forward to speaking or meeting with you if you decide to reach out to me.

Kind regards

Tiffanie Rushton

District Director Gascoyne

WA Country Health Service – Midwest

Tel: 0427 700 695

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Response from Tiffanie Rushton, Gascoyne District Director, Gascoyne, WA Country Health Service 3 weeks ago
Tiffanie Rushton
Gascoyne District Director, Gascoyne,
WA Country Health Service

District Director for the Gascoyne district.

Submitted on 11/06/2026 at 3:38 PM
Published on Care Opinion Australia at 4:32 PM


Dear atlassd64,

Thank you again for raising your concerns with us on Care Opinion. I wanted to assure that am I still available for a discussion or meeting if you wish to get in contact. I can be contacted on 0427 700 695 or emailed at wachs-midwest.gascoyneoperationsmanager@health.wa.gov.au

I can provide an update that your concerns were discussed at the Gascoyne District’s recent District Health Advisory Council meeting. These discussions highlighted some areas of potential improvement to better support returning mothers to the region. I would welcome the opportunity to discuss these with you and get your thoughts and inputs on the plans.

Kind regards

Tiffanie Rushton

District Director Gascoyne

WA Country Health Service – Midwest

Tel: 0427 700 695

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