Care Opinion

Text size

Theme

Language

Help with language translation
Help with reading or listening

Nurse Netty and Doctor Dave

Posted By coinez98

"Nurse Netty and Doctor Dave"

About: Margaret River Hospital / Emergency Department

(as the patient),

I burnt my hand at work on a Thursday afternoon and it looked pretty bad so I took myself to Margaret River Hospital, I was met with Nurse Netty and Doctor Dave, who both did a fantastic job at ensuring I received the treatment I needed. Netty was explaining in depth exactly what she was doing and what treatments she was applying along with friendly, humorous conversation which really helped ease my nerves, Overall excellent service and care from the two of them and I sincerely hope if I am in need of hospital care again that I am paired with these two again! 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW 3 months ago
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW

Submitted on 20/05/2026 at 11:20 AM
Published on Care Opinion Australia at 11:28 AM

Dear coinez98

Thank you for taking the time to share your recent experience at the Margaret River Hospital.

We are delighted that you received such high-quality care during your visit. Your kind words about Nurse Netty and Doctor Dave will be shared with them and the wider team, as we know how meaningful it is for our staff to receive positive feedback from the people they care for.

It's particularly pleasing to know that your experience reflected our core values, especially compassion. Providing compassionate, patient-centred care is at the heart of what we do, and your feedback reassures us that we are meeting this commitment.

Thank you again for recognising our staff and for sharing your experience. We wish you all the best for a speedy recovery.

Kind regards,

Marie Tweedie

Director of Nursing - health Service Manager

Leeuwin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Rosie Keely, Program Manager - Patient Experience and Consumer Engagement, Central Office, Patient Safety and Quality, WACHS 3 months ago
Rosie Keely
Program Manager - Patient Experience and Consumer Engagement, Central Office, Patient Safety and Quality,
WACHS

Submitted on 25/05/2026 at 4:34 PM
Published on Care Opinion Australia at 4:34 PM

picture of Rosie Keely

Dear coinez98,

Your feedback about the care you received from our Margaret River Emergency Department team means a great deal to us. We would truly appreciate the opportunity to share your experience more widely, helping us celebrate and recognise the positive impact of our services.

If you are comfortable, please consider contacting us via WACHSConsumerEngagement@health.wa.gov.au, and we can discuss the next steps. You are very welcome to remain completely anonymous if you prefer.

Thank you for considering helping us share and celebrate the care we provide.

Warm regards,

Rosie Keely

Manager, Patient Experience and Community Engagement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k