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Urgent Care

Posted By Starling

"Urgent Care"

About: Mount Beauty Hospital / Urgent Care

(as the patient),

I experienced heart attack symptoms and presented to Urgent Care in Mount Beauty. The staff were quick to respond, completed relevant assessments, and kept me informed about exactly what they were doing and what the results meant. They organised prompt Ambulance care and a transfer to a larger hospital. I felt entirely safe and reassured throughout. 

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Responses

Response from Andrea Herrin, Director of Clinical Operations, Mount Beauty Hospital, Kiewa Valley House, Maternity, Theatre, Alpine Health 3 weeks ago
Andrea Herrin
Director of Clinical Operations, Mount Beauty Hospital, Kiewa Valley House, Maternity, Theatre,
Alpine Health

Submitted on 27/05/2026 at 2:22 PM
Published on Care Opinion Australia at 2:55 PM

Dear Starling

Thank you for taking the time to share your experience at Mt Beauty Hospital.

We are very pleased to hear that our team responded promptly, kept you well informed throughout, and provided reassurance during what must have been a stressful situation.

Ensuring patients feel safe, supported, and fully informed is important to us, and it is encouraging to know that this was your experience.

Your feedback has been shared with staff, as recognition like this reinforces the value of the care they provide and is greatly appreciated.

We wish you all the best in your recovery.

Andrea Herrin

Director of Clinical Operations

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