"Experience in the ED"

I attended ED as a healthcare professional that just finished a shift and was so shocked at how poorly I believe I was treated. The nurse that seen me was, in my opinion, extremely condescending, rude and incompetent. I felt they lacked compassion and spoke to me like a child. I believe they ridiculed me for having sweaty hands even though it was because I have anxiety.

The nurse the missed two cannula attempts and kept shoving the cannula in and out of my arm which was extremely painful and left extensive bruising and well as bent a major infection risk. I know I don’t have difficult veins as I’m a regular blood donor. The nurse told me to the got sit down and they could not cannulate me and I asked just have my bloods taken so they could be processed while I waited and they dismissed this.

In the end I never even had any bloods taken which I’m not happy about as I think these needed reviewed to make a plan for my care.

I then seen the ANT who told me I just needed oral antibiotics even though the previous nurse told me I needed IV antibiotics, to fast and likely admission.

Admission and IV ABX compared to discharge home was surprising and left me questioning. My friend who is an ED doctor said this was very poor management and in their opinion, bloods and a surgical review should’ve definitely taken place.

I would’ve liked to have seen a doctor for a medical review and second opinion. Overall very unimpressed with my experience.