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Breast screening clinic

Posted By MadamCaptain

"Breast screening clinic"

About: Sir Charles Gairdner Hospital / SCGH Breast Centre

(as the patient),

I had a routine mammogram at the end of April and then I was called in to have further testing done. I went in on Tuesday and had further scans, followed by a consultation with Dr Catherine who was absolutely fantastic, she was very respectful and has a great bedside manner. I felt so at ease with her care. She advised me that I needed to have a breast biopsy because of an abnormality found on scans and she explained to me that it could be cancer.

I went back for the results on Thursday and Dr Catherine introduced me to a nurse at the appointment too. I suspected bad news then and I found out I had breast cancer but it was caught early, with good treatment options available and a good prognosis.

Dr Catherine was very compassionate and understanding, she made sure I was okay and acknowledged my partner's feelings too. And made sure I had tissues! After the appointment my partner and I spoke with the nurse who was also very compassionate and respectful, she knew we were both in shock and made sure we were okay.

I can't thank Dr Catherine and the nurse enough for their fantastic care. All of the staff I saw on Tuesday and Thursday were excellent and very professional. Now I have a bit of a journey ahead of me but I'm just so glad I got that routine mammogram because it detected my cancer early, even though I had no symptoms or felt any lumps. 

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Responses

Response from Breast Screen WA Coordinator Support Services, Women and Newborn Health Service, North Metropolitan Health Service 2 months ago
North Metropolitan Health Service

Submitted on 2/06/2026 at 6:18 PM
Published on Care Opinion Australia on 3/06/2026 at 8:01 AM

Dear MadamCaptain,

Thank you for taking the time to share your experience with us.

We are very sorry to hear of your breast cancer diagnosis, and we appreciate that this is an incredibly difficult and emotional time for both you and your partner. We are pleased that your cancer was detected early through routine screening and that you have been provided with positive treatment options and a good prognosis.

Thank you for your kind words about Dr Catherine and our nursing team at the SCGH Breast Assessment Centre. We will ensure your feedback is shared with them. It is reassuring to hear that Dr Catherine's compassion, professionalism, and clear communication helped you feel supported throughout the assessment process, and that both you and your partner felt cared for during this challenging time.

We also appreciate your recognition of the broader team involved in your care. Our staff are committed to providing respectful, compassionate, and high-quality care to every woman who attends our clinics and assessment centres, and your feedback is greatly valued.

We wish you all the very best as you commence treatment and navigate the journey ahead and thank you for sharing your story and highlighting the importance of routine breast screening which can detect breast cancer at an early stage, often before any symptoms are present.

Kind regards,

BreastScreen WA

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