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Hand hygiene - breakdown in practice

Posted By Visitor26

"Hand hygiene - breakdown in practice"

About: Latrobe Regional Hospital

(as a relative),

I visited my grandbaby and family in the special care nursery. The paediatric team came by for rounds. The lead clinician had touched the humicrib before performing ABR hand rub.  The clinician had long sleeves which were not pushed back to the elbows, thus sleeves were also touching inside the incubator. I did not observe use of the ABR prior to leaving our care cubicle. 

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Responses

Response from Care Opinion Australia 2 weeks ago
Care Opinion Australia

Submitted on 27/07/2026 at 8:53 AM
Published on Care Opinion Australia at 8:53 AM

The below response has been posted by Care Opinion on behalf of Latrobe Regional Health

Thank you for your feedback, we are sorry to hear that you have had a negative experience at Latrobe Regional Health.

Feedback is important to us and should be provided directly to Latrobe Regional Health so that we can listen, review and look at ways to improve our service.

In this particular case we would require further details to be able to contact and respond to you.

Complaints and any Feedback can be provided at https://lrh.com.au/patients-family-friends/leave-feedback/.

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