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"New hand sanitiser"

About: Albany Health Campus

(as a service user),

New hand sanitiser dispensers in Albany hospital containing “bactrol blue”, contains macadamia nut oil. These dispensers should be clearly labeled as containing macadamia nut oil as I believe it is a risk to people with nut allergies having a reaction. 

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Responses

Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS 4 months ago
Kate Hambleton
Director, Albany Health Campus,
WACHS GS
Submitted on 8/06/2026 at 11:33 AM
Published on Care Opinion Australia at 12:12 PM


Dear Nut allergy

Thank you for bringing your concerns to our attention regarding the new hand sanitiser dispensers.

We understand that allergies, including nut allergies, are a serious concern, and we appreciate you taking the time to highlight this matter.

The change to this hand sanitiser product was made following careful consideration. The current product was introduced because it demonstrates improved user acceptability and compliance, which are critical factors in maintaining effective hand hygiene practices. In addition, the formulation supports skin health, helping to reduce dryness and irritation associated with frequent hand sanitiser use. These factors contribute to better overall infection prevention outcomes for patients, visitors, and staff.

Regarding your specific concern, the macadamia nut oil used in this hand sanitiser is highly refined. During the refining process, allergenic proteins are removed, meaning the ingredient does not contain the proteins typically responsible for triggering allergic reactions. For this reason, it is considered safe for use in healthcare environments, including for individuals with nut allergies.

Thank you again for raising this issue. Your feedback helps us continually improve our services and ensure a safe environment for everyone.

Kind regards

Kate Hambleton

District Director |Lower Great Southern

WACHS Great Southern

9892 2222

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