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Visit to the hospital emergency department

Posted By Skip

"Visit to the hospital emergency department"

About: Albany Health Campus / Emergency Department

(as the patient),

After a fall I felt I had damaged my ankle. We drove to Albany hospital, where I was seen quickly and had my xrays done. I was always well cared for with the staff from the front desk to xray and the nurses and orderlies doing a great job. It was a busy time, but they always checked how I was ,and if I needed anything. It makes a hospital stay a little more bearable. Thank you and keep up your good work.đź‘Ť

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Responses

Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS 5 days ago
Kate Hambleton
Director, Albany Health Campus,
WACHS GS

Submitted on 15/06/2026 at 11:25 AM
Published on Care Opinion Australia at 1:06 PM

Dear Skip,

Thank you so much for taking the time to share your experience following your recent visit.

We’re sorry to hear about your fall and hope your ankle is on the mend. It’s wonderful to know that you were seen promptly and felt well cared for throughout your time with us. Your kind words about our front desk, nursing staff, orderlies, and radiology team are truly appreciated—they work hard to provide compassionate care, even during busy periods.

We’re especially pleased that our team took the time to check on you regularly and help make your visit as comfortable as possible. Feedback like yours means a great deal to our staff and encourages them to keep delivering the high standard of care they are proud of.

Thank you again for your gratitude and support. We wish you a smooth and speedy recovery.

Kind regards

Kate Hambleton

District Director |Lower Great Southern

WACHS Great Southern

9892 2222

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