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Condescending ER Nurse

Posted By cheetahmb87

"Condescending ER Nurse"

About: Bridgetown Hospital / Emergency Department

(as the patient),

Attended Bridgetown ED in severe pain. I felt the lack of care from the ED nurse from triage to the treatment room was shocking. They seemingly repeatedly rolled their eyes at me, while condescendingly telling me to calm down. 

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Responses

Response from Helen Stuart, A/Clinical Nurse Unit Manager, Bridgetown Hospital, WACHS South West 2 months ago
Helen Stuart
A/Clinical Nurse Unit Manager, Bridgetown Hospital,
WACHS South West

Submitted on 23/06/2026 at 12:28 PM
Published on Care Opinion Australia at 2:58 PM

To cheetahmb87, thank you for taking the time to provide feedback on your recent presentation to Bridgetown Hospital. I am very disappointed to read about your experience which demonstrates a lack of professionalism, empathy and respect, adding to your distress and the risk of reduction in trust with regards to your care. I invite you to contact me on 0437 860 223 so I can further explore and understand your concerns and provide focused, individualised feedback to relevant practitioners with the aim of improving our consumer experiences in the future.

Sincerely

Helen Stuart A/DON Warren Blackwood

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