"Visit to Sydney Eye Hospital Emergency Dept"

After experiencing an unusual eye problem this afternoon, a doctor friend encouraged to go to Sydney eye hospital to make sure it was not an indication of something more serious.

From my arrival at the hospital it was clear the department was very busy attending to some high category patients with lots of others waiting to be seen. Despite this, the admin clerk, the triage nurse Georgia, the ward nurse Grady and doctor Mark and the eye doctor I saw were all very considerate and respectful and they took care to listen to me and to explain what they were investigating, what they needed to do, what I should expect to happen next. After his initial assessment, Mark even shared an estimated timeframe of when I might be able to go home after the tests and he was almost exactly right. 

I could see that the team were really busy,( one of the doctors said it was the busiest night he had known all year) but Grady and Mark took time to check in with me, regularly give me updates on my care and they made me feel like I was as important to them as all the more urgent care patients.

I wanted to say a big thank you to the team and to acknowledge the excellent healthcare I experienced.