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"Very convenient"

About: Home Care Service (Alpine Health)

(as a service user),

The service is very convenient, and it's competitive price-wise. The variety is okay. I've changed from the original menu because I didn't really like the chicken and prawns, I found the chicken a bit dry and hard to eat. You can't have everything perfect though, and that's only a small issue. I've been having it for 6 weeks.

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Response from Peter Burgess, Healthy Ageing Manager, Community Home Support Program, Alpine Health 2 weeks ago
Peter Burgess
Healthy Ageing Manager, Community Home Support Program,
Alpine Health
Submitted on 8/07/2026 at 9:38 AM
Published on Care Opinion Australia at 10:42 AM


Hello corridorkq93,

Thank you for your feedback.

We're pleased to hear that you find the service convenient, competitively priced, and that you've continued using it for the past six weeks.

We appreciate your comments regarding the chicken and prawn meals. It's helpful to know that you found the chicken a little dry and difficult to eat, and we're glad you've been able to find other menu options that better suit your preferences. We value all feedback like this, as it helps us work with our meal provider to continually improve the service.

Thank you again for taking the time to share your experience.

Kind Regards,

Peter Burgess

Operational Director of Community Aged Care

0448 779 382| peter.burgess@alpinehealth.org.au

www.alpinehealth.org.au

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