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"Great teamwork at POW ED and POW 6South"

About: Prince of Wales Hospital / ASB 6S - General Surgical Ward Prince of Wales Hospital / Emergency Department

(as a carer),

My mother recently came into ED with a complaint. She was seen straight away and stayed there for approximately 5 hours until a bed became available.  She was seen by multiple doctors and her care was exceptional.

She was transferred to 6South where she was being monitored and all the nurses were calm, caring and thorough. Doctors round early on the surgical ward so you know the plan first thing. The treating doctors liaised with the rest of the multidisciplinary team and her discharge plan was faultless. Having a team that communicates definitely leads to a better patient experience.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 2 months ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 14/07/2026 at 2:58 PM
Published on Care Opinion Australia at 2:59 PM


Dear Sosad,

Thank - you for taking the time to write to us and share your experience in our Emergency Department. We are happy to hear the ED clinical staff treated you with a high level of professionalism and empathy.

We will pass on your kind words of gratitude to the Emergency Team.

We hope that your mother is now fully recovered and in better health.

We appreciate and thank - you for this amazing feedback about your Emergency Department visit.

Kind regards.

Barbara

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