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"Disability Parking"

About: Albany Health Campus / Emergency Department

(as the patient),

Went to emergency today was lucky enough to get a disability parking bay. It was at the opposite end of the car park to emergency . I have problems walking and thought it would be great if they had a disability bay near emergency 

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Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS 2 months ago
Kate Hambleton
Director, Albany Health Campus,
WACHS GS
Submitted on 17/07/2026 at 10:52 AM
Published on Care Opinion Australia at 12:07 PM


Dear Walkslow

Thank you for taking the time to share your feedback about your visit to the Emergency Department.

We are sorry to hear that the accessible parking bay you were able to use was located a considerable distance from the Emergency Department entrance. We appreciate that this can create additional challenges for people who have difficulty walking or mobility limitations.

Your comments highlight the importance of accessible parking being conveniently located for those who need it most. We will ensure your feedback is shared with the relevant management team for consideration as part of ongoing reviews of patient and visitor access to our facilities.

Thank you again for bringing this matter to our attention. Feedback such as yours helps us identify opportunities to improve the experience of patients and visitors attending our hospital.

Kind regards,

Kate Hambleton

District Director |Lower Great Southern

WACHS Great Southern

9892 2222

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