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"Community physiotherapy at Swan Active Midland."

About: Community Physiotherapy Service (CPS)

(as a service user),

So far I have had three different physios, Jess, Godfrey and Sam. They have all been excellent in their different approaches which I have found most useful. Obviously the management is doing something right. My suggestion is to offer two or three sessions a week with a different physio to cover a wider variety of advice and help. Research shows that exercising at least two times a week is far better for us in terms of improvement. I know it would help me because I struggle to exercise on my own but coming to the group makes me accountable and I like the social aspect as well where I can meet like minded people. Thank you for all you do to help me stay healthy.

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Response from Hannah Whiting, Acting Executive Director, Clinical Service Planning and Population Health, South Metropolitan Health Service 2 months ago
Hannah Whiting
Acting Executive Director, Clinical Service Planning and Population Health,
South Metropolitan Health Service
Submitted on 31/07/2026 at 7:01 PM
Published on Care Opinion Australia on 3/08/2026 at 8:28 AM


picture of Hannah Whiting

Dear thubanzg45,

Thank you for your thoughtful feedback. We're delighted to hear that you've had such positive experiences with Jess, Godfrey, and Sam, and that you've found value in their different approaches. We also appreciate your suggestion about increasing the number of weekly sessions and offering access to a variety of physios. It's great to hear how the group setting, accountability, and social connection supported your health and wellbeing. We'll certainly take your feedback into consideration as we continue to develop and improve our programs. Thank you for being part of the group and for sharing your experience with us.

Kind regards

Hannah Whiting

Executive Director

Clinical Service planning and Population Health

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