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Excellent service &care from ED to Tambo Ward

Posted By Lakes Entrance resident

"Excellent service &care from ED to Tambo Ward"

About: Bairnsdale Hospital / Emergency Department Bairnsdale Hospital / Tambo Ward

(as a service user),

My stay started July 3, 2026 and ended on discharge July 9, 2026.

I attended ED with heart issues, and was listened to, then attended to, relatively quickly.

Moved to Short Stay, I experienced quality, thorough & attentive care- then was moved into a ward. Again, care by all levels of staff, was exemplary- with my heart issues i have experienced several different location hospital stays- this was among the best. Thank you 👌 

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Responses

Response from Prangtip Sanjitt, Acting Nurse Unit Manager, Tambo Ward, Bairnsdale Regional Health Service 2 weeks ago
Prangtip Sanjitt
Acting Nurse Unit Manager, Tambo Ward,
Bairnsdale Regional Health Service

Submitted on 29/07/2026 at 11:42 AM
Published on Care Opinion Australia at 11:49 AM

Thank you for sharing your feedback about your admission on Tambo ward

I am glad to hear that you received exemplary care throughout your stay.

Our staff are committed to providing compassionate, high-quality care, and it is wonderful to know that their professionalism, kindness and dedication made such a positive difference during your stay in the hospital.

It is greatly appreciated and serves as a reminder of the impact our care has on our patients. I will ensure your kind words are shared with the team.

Thank you again for your thoughtful comments.

We wish you all the very best with your recovery and ongoing health.

Kind regards,

Prangtip Pim Sanjitt

Acting Nurse Unit Manager on Tambo

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Response from Daisy Marsden, Nurse Unit Manager Emergency and Short Stay Unit, Bairnsdale Regional Health Service 2 weeks ago
Daisy Marsden
Nurse Unit Manager Emergency and Short Stay Unit,
Bairnsdale Regional Health Service

Submitted on 29/07/2026 at 1:55 PM
Published on Care Opinion Australia at 3:49 PM

Thank you for taking the time to share your experience and for recognising the care provided by our Emergency Department and Short Stay Unit teams.

It is wonderful to hear that you felt listened to, supported and cared for during your time at Bairnsdale Regional Health Service, it is particularly pleasing our staff were able to address your concerns and provide the treatment you needed. The continuity of high-quality care continued to the ward highlights the shared focus on collaboration across every stage of the health care journey at Bairnsdale Regional Health Service.

I will be delighted to share your kind feedback with the Emergency Department and Short Stay Unit teams. Positive feedback such as yours is greatly appreciated.

Warm Regards,

Daisy Marsden

Acting Nurse Unit Manager- Emergency Department and Short Stay Unit

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