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"Preeclampsia (or not as the case may be)"

About: Armadale Hospital / Birth Suite (and Antenatal Assessment Unit) Bentley Hospital / RPBG Midwifery Birth Centre

(as a service user),

I was due to give birth at Bentley's new midwife-led birthing centre. At my 40-week appointment, my blood pressure was slightly high, as it had been for a few weeks, so my midwife ordered blood tests to rule out pre-eclampsia.

While waiting for the results, my midwife advised me to attend Armadale Hospital's assessment unit so that both my baby and I could be monitored closely. Given the possibility of pre-eclampsia, this made complete sense to me.

However, from the moment I arrived, I felt as though I was an inconvenience. I understand the unit was busy, but I was a full-term pregnant woman who had been told there were concerns about my health. I was understandably anxious and looking for reassurance, but that wasn't the experience I received. One staff member even said, we don't understand why you've come in, despite me explaining my situation to every member of staff who asked, as they weren’t communicating. I left feeling relieved to be going home, but I also came away with the impression that if the hospital staff weren't concerned, perhaps I didn't need to be either.

That evening I settled back at home, and then went into active labour after a good night's rest. My birth plan had always been to have a low-intervention birth, and I wanted to labour at home for as long as possible. At that stage I was progressing well. I was 3 cm dilated, managing my contractions comfortably with my TENS machine, and felt calm and safe in my own environment.

The following day, once Armadale received my blood test results, everything suddenly changed. I was urgently contacted and told I needed to come to the hospital immediately for an induction because there could be serious risks to both myself and my baby. This left me confused and distressed. If there were concerns significant enough to warrant such urgency, I couldn't understand why these hadn't been identified or acted upon the day before while I was already at the hospital.

When I arrived, I was fortunate that my Bentley midwife was able to meet me there. Her presence made a significant difference to my experience. The first doctor who entered the room barely acknowledged me before speaking directly to my midwife, saying, this is what we're going to do. There was no real introduction, no conversation with me, and no effort to explain what was happening or involve me in decisions about my own care. I found this dismissive and disrespectful. It reinforced every fear I had about giving birth in a doctor-led hospital setting. Had my Bentley midwife not been there to advocate for me, I would have felt completely powerless. My Bentley midwife also took the time to explain things to be in full properly - something nobody from Armadale did. 

Thankfully, after a relatively short pushing stage, my baby girl was born healthy and well. I experienced only minimal tearing, and looking back at my blood pressure and blood test results during labour, it was determined that I did not have pre-eclampsia after all. It leaves me wondering whether the stress, urgency, and intervention could have been avoided, and whether I could have safely given birth at Bentley as originally planned.

I will always be grateful that my daughter arrived safely, and I appreciate the healthcare professionals who cared for us. However, I left feeling disappointed by my experience at Armadale Hospital. More than anything, I felt unheard, poorly communicated with, and not treated as an active participant in my own care. At such a vulnerable time, compassion, clear communication, and respect are just as important as clinical care, and unfortunately, I did not consistently experience those from Armadale staff during my time there. 

Based on my experience, I would advise anyone who can to consider giving birth with Bentley midwifery birth centre, and if you are going to give birth at Armadale, in my opinion, be strong and advocate for yourself or have people around you to advocate for you. 

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Responses

Response from Sarah-Louise Laing, A/Executive Director, Armadale Kalamunda Group last week
Sarah-Louise Laing
A/Executive Director,
Armadale Kalamunda Group
Submitted on 3/08/2026 at 1:31 PM
Published on Care Opinion Australia at 1:55 PM


picture of Sarah-Louise Laing

Dear romeowe35,

Thank you for taking the time to share your story following the birth of your daughter.

I was sorry to read about your experience at Armadale Hospital, particularly your comments regarding communication, feeling like an inconvenience when attending our service, and not feeling heard or actively involved in your care.

Compassion, clear communication and respect are fundamental to the care we strive to provide. The experience you have described is not the experience we would want any patient to have.

We would welcome the opportunity to look into the matters you have raised; however, as Care Opinion is an anonymous platform, we are unable to do this without additional information. I encourage you to contact our Consumer Liaison Service on 9391 1153 or via AKG_Consumerliaison@health.wa.gov.au so that we can review the care you received and identify any opportunities for improvement.

Thank you again for taking the time to share your feedback.

Kind regards

Sarah-Louise Laing

A/Executive Director

Armadale Kalamunda Group

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Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group last week
Ben Noteboom
Executive Director,
Royal Perth Bentley Group
Submitted on 3/08/2026 at 2:49 PM
Published on Care Opinion Australia at 3:36 PM


picture of Ben Noteboom

Dear romeowe35,

Thank you for taking the time to share your feedback and for describing your experience so openly. I appreciate how stressful and uncertain this period must have been, particularly while awaiting investigation results and navigating changes to your planned birth experience.

The Bentley Midwifery Birth Centre provides care for women experiencing low-risk pregnancies and births. It was reassuring to see that when your endorsed midwife team identified possible pre-eclampsia, they recommended review at Armadale Hospital as a measure to ensure safety for you and your baby.

I was also pleased to hear that your Bentley midwife provided support, reassurance and advocacy throughout your care journey, and that their presence at Armadale Hospital helped you feel informed and supported during a difficult time when your birth plans changed. It is encouraging to know that your midwife took the time to explain your care, answer your questions and ensure you felt involved in what was happening. Providing woman-centred care, clear communication and supporting informed decision-making are core principles of the Midwifery Birth Centre model of care, and it is rewarding to hear that these were reflected in your experience.

Your kind words about the care, advocacy and communication provided by your midwife will be shared with the Bentley Midwifery Birth Centre team. Feedback such as yours is valuable and reinforces the importance of maintaining a supportive partnership with women throughout pregnancy, labour and birth, especially when care needs change or transfer to another service becomes necessary.

I am delighted to hear that your daughter was born healthy and well, and wish you and your family all the very best for the future.

Warm regards

Ben Noteboom

Executive Director

Royal Perth Bentley Group

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