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My experience with the Physio Department

Posted By scutumwq99

"My experience with the Physio Department"

About: Busselton Health Campus / Rehabilitation Service

(as a service user),

The excellent service and care I have recieved from the staff at the Busselton Hospital Physio Department.

I am completely deaf.

I suffer quite badly with vertigo and loss of balance.

I also suffer with tinnitus and I have sore feet.

However, whilst not much can be done about the hearing and tinnitus,

There has been a marked improvement with my vertigo and balance, due to the personal care, care and attention shown to me by the staff members. I am very gratefull!

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Responses

Response from Chloe Newbold, Senior Physiotherapist, Busselton Hospital, WA Country Health Service (WACHSSW) 5 days ago
Chloe Newbold
Senior Physiotherapist, Busselton Hospital,
WA Country Health Service (WACHSSW)

Submitted on 4/08/2026 at 7:00 PM
Published on Care Opinion Australia on 5/08/2026 at 8:28 AM

Dear scutumwq99,

Thank you for taking the time to share your feedback about the Busselton Hospital Physiotherapy Department.

We are delighted to hear that you have had a positive experience with our service. We appreciate your kind words regarding the care and support provided by our staff. We understand the challenges that can come with managing hearing loss, tinnitus, vertigo, and balance difficulties, and it is encouraging to know that the care and support provided by our team have made a positive difference to your wellbeing and quality of life.

We are committed to providing patient-centred care that is respectful, accessible, and tailored to the individual needs of every person we see. Your feedback will be shared with the physiotherapy team, who will be encouraged to know their efforts have made a positive difference to your balance and vertigo.

Thank you again for your generous comments. We wish you all the very best with your ongoing health and wellbeing.

Kind regards,

Chloe Newbold
Senior Physiotherapist
Busselton Hospital Physiotherapy Department

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