I was called by the Broome hospital specialist centre who called me to schedule an ENT appointment. I had to take leave from work to make this appointment. When I arrived for my appointment, I was informed that my appointment was cancelled the day it was booked and I was not informed. This means that I had taken leave to leave work early and had gone to the hospital for no reason at all. I was frustrated and had asked for a replacement appointment but was told the ENT specialist was leaving the next day so I would not be able to see them until their next visit.
I was not contacted for a follow up appointment, as I was told I would be, and the only way I managed to get a follow up appointment was to call the hospital as I had heard the ENT specialists were in town in July and had to request to be put on the waiting list for that visit that same week. I was then booked in for July. I found the person i spoke to on the phone to book this appointment was extremely rude to me when I was requesting this appointment, as if i was inconveniencing them trying to get an appointment for my own health
The whole experience was very frustrating and much of my time was wasted and I felt very mistreated throughout the whole experience
"ENT appointment cancelled without notification"
About: Broome Health Campus / Specialist Outpatients Broome Health Campus Specialist Outpatients Broome 6725
Posted by pyxisxz46 (as ),
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