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"Birth and midwife experience"

About: Osborne Park Hospital / Maternity care

(as the patient),

I had the best birth for my daughter, my midwife through my antenatal appointment Caylin was amazing. My first birth with my son at Osborne park was not great at all so to have Caylin with my second pregnancy shocked me how amazing it can be.

She constantly listened to me and re assured all my worries, I was lucky enough to see her on the ward when I was in labour and she made me feel so heard and listened to. She was also so knowledgeable and thoroughly explained every step of the way to me with also explaining all my concerns to me. During my active birth the young midwife in my birthing suit I had was incredible was Laura, she amazed me aswell I couldn’t believe how lovely she was every step of the way making me feel heard safe and seen. She honestly made my birthing experience so positive and turned my idea of birthing into such a positive way.

I want to also mention midwife Bertha during my ward stay before and during labour was so caring and understanding she constantly showed up and listened to all my concerns and feelings, Caylin, Bertha and Laura changed my who perception of birthing and birthing at Osborne park, I can’t thank them enough on how amazing they are at what they do and the experience they gave me. 

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Responses

Response from Karen Keating, A/Director, Safety Quality and Performance, Women and Newborn Health Service, North Metropolitan Health Service 4 days ago
Karen Keating
A/Director, Safety Quality and Performance, Women and Newborn Health Service,
North Metropolitan Health Service
Submitted on 11/08/2026 at 10:50 AM
Published on Care Opinion Australia at 1:48 PM


Dear Memberrt86,

Congratulations on the birth of your baby daughter and thank you for taking the time to share your feedback. I was disappointed to read that the previous birth of your son at Osborne Park Hospital (OPH) was not a positive experience, but it was heartwarming to read that during your birth with your daughter, Caylin was able to ease your worries and concerns with her knowledge, attentiveness, and compassionate care. I was also delighted to read that Laura provided such great support and ensured you felt seen during labour and Bertha continued to listen to any concerns you raised and addressed them understandingly and with care.

I was so pleased that the care that was provided allowed you to experience such a positive pregnancy and birth. It will give me great pleasure to share your kind words with them and the wider OPH team.

Wishing you and your family all the best.

Kind regards,

Karen

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