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"My husband’s treatment experience"

About: Bunbury Hospital / Emergency Department

(as a service user),

My husband attended Bunbury ER on advice from his GP due to sudden vertigo which was worsening.  We were both so impressed with the level of attention & care he received from arrival to discharge the following day.

Every single nurse, physio & no less than 8 doctors saw him, performed various tests to check for signs of stroke.  They went out of their way to resolve with our private health provider that he was eligible for a private bed.  Scheduled an MRI & explained ahead of time how long the wait for results would take & why.  Offered us food & coffee.  There was honestly no difference in the standard of caring between any of them while managing multiple other cases.  Thoroughly impressed by the service & integrity on both public & private sides.

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Responses

Response from Amber Hargans, Nurse Unit Manager, Bunbury Critical Care Directorate, WACHS South West 2 weeks ago
Amber Hargans
Nurse Unit Manager, Bunbury Critical Care Directorate,
WACHS South West
Submitted on 26/08/2026 at 11:43 AM
Published on Care Opinion Australia at 11:55 AM


Dear firenx49

Thank you so much for taking the time to share your experience. We are delighted to hear that your husband received such attentive, compassionate, and thorough care during what must have been a very stressful time.

Your kind words about our nursing, medical, physiotherapy, and administrative teams will be greatly appreciated. We are proud to provide patient-centred care and are grateful you recognised the dedication and professionalism shown by staff across both the public and private services.

We wish your husband a continued recovery and thank you for your feedback.

Kind regards,

Amber Hargans

Clinical Nurse Manager

Emergency Department

Bunbury Hospital

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