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Chest pain and RPH experience

Posted By Toddy

"Chest pain and RPH experience"

About: Royal Perth Hospital / Cardiac Rehabilitation & Telemetry & Catheter Laboratory (CathLab) Royal Perth Hospital / Cardiology Care & Clinic Royal Perth Hospital / Emergency Department Royal Perth Hospital / Radiology (CT Scans & X-rays & Ultrasounds & Mammograms & Nuclear Medicine)

(as the patient),

Had chest pains when walking up hill with back pack on. Went on for 2-3 weeks then I went Royal Perth hospital emergency department, where from triage I was taken straight through and was attended to by everyone I guess. As soon as I walked in I was treated with care , efficiency, reassured updated by everyone... What amazing team there , I was discharged referred to cardiology at RPH.

Again the staff and the Dr there I forget her name but she was cool , very polite and good manners , explained everything asking any questions. Very professional trusted her and the team straight away..

Had coronary angiogram 5 days later 

Again the whole team in cardiology was epic, the nurses , the bloke behind the desk , the Drs were amazing and a special mention to the nurse who looked after me after the procedure, I didn't get her name but she was strict and said it how it was. But she was brilliant in doing so she noticed blood coming out a band aid on me arm . I was still light headed but she made me feel safe and cared for. Gave me printed out info on my meds everything.  Wish I had got her name I would have asked to buy her a coffee sometime. ,,,😆

Well done all staff at RPH

Thankyou

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Mount Lawley Group last week
Ben Noteboom
Executive Director,
Royal Perth Bentley Mount Lawley Group

Submitted on 27/08/2026 at 5:33 PM
Published on Care Opinion Australia on 28/08/2026 at 8:07 AM

picture of Ben Noteboom

Dear Toddy,

Thank you so much for taking the time to share your experience regarding Royal Perth Hospital.

I am delighted to hear that you felt cared for, reassured, and well supported throughout your journey, from your presentation at the Emergency Department through to your cardiology procedure and follow-up care. Receiving feedback like yours means a great deal to our staff, who work hard every day to provide safe, compassionate, and high-quality care.

It is especially pleasing to hear that the Emergency Department team helped you feel at ease during what must have been a worrying time, and that the doctor who cared for you took the time to explain everything clearly and answer your questions. I am also grateful for your kind words about the Cardiology team, including the nurses, administrative staff, and doctors involved in your care.

I particularly enjoyed reading your special mention of the nurse who cared for you after your angiogram. It is wonderful to know that her attentiveness, honesty, and commitment to your safety helped you feel secure and well cared for during your recovery.

Please be assured that your feedback and thanks will be shared with both the Emergency Department and Cardiology teams so they can be recognised for the positive impact they had on your experience.

Thank you again for your thoughtful comments and for acknowledging the dedication of our staff. I wish you all the very best with your ongoing care and recovery.

Kind Regards,

Ben Noteboom

Executive Director

Royal Perth Bentley Group

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