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"Exceptional pre and post natal care"

About: Bentley Hospital / Maternity Ward 2 & Neonatal Nursery

(as the patient),

I recently had the absolute delight of being cared for in my pregnancy and post natal period by the most amazing midwife’s and pelvic health physios at Bentley. 

All the care that was provided through the birth centre was of the highest quality, every interaction empowered me, made me feel safe and respected. Every team member whether directly involved in my care or not would cheer me on and take the time out of their busy days to be helpful even if it was just a passing interaction. 

It was clear that all the staff care so deeply about their patients and their wellbeing. 

Top tier service for a challenging and special part of life - becoming a mother. I would not have chosen anyone else to be by my side! 

Even though I did not get to birth at Bentley itself, I believe that a large part of why I got the birth experience I hoped for is credited to the amazing job these beautiful women do night and day. 

A special thanks to Ming, Bella and Frankie for being so attentive in my care even when things were going awry or taking an unexpected turn. Thanks also to Bron and Kerry for supporting, equipping and encouraging me in getting back to exercise and giving me a taste of my pre pregnancy self again. 

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Mount Lawley Group 2 weeks ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Mount Lawley Group
Submitted on 17/09/2026 at 1:08 PM
Published on Care Opinion Australia at 2:42 PM


picture of Ben Noteboom

Dear herculesqw99,

Thank you for taking the time to share your experience regarding the maternity services at Bentley Hospital.

It is wonderful to hear of the positive care and support you received throughout your pregnancy and postnatal journey. Becoming a mother is a significant life experience, and I am delighted to learn that our staff helped you feel safe, respected and empowered during this important time.

Your comments regarding the exceptional care provided by the Midwifery Birthing Centre and the Pelvic Health Physiotherapy team are greatly appreciated. It is particularly heartening to hear that every interaction, whether large or small, reflected the compassion, professionalism, and commitment of our staff to providing patient centred care.

I was especially pleased to learn that the support you received contributed positively to your birth experience and recovery. Your recognition of the dedication shown by Ming, Bella, and Frankie during your pregnancy, as well as the encouragement and expertise provided by Bron and Kerry in supporting your return to exercise following childbirth, is greatly valued.

Please be assured that your feedback and appreciation will be shared with the teams involved, including the staff members you have recognised, so they may be acknowledged for the positive impact they had on your experience and wellbeing.

Thank you again for taking the time to acknowledge the outstanding care provided by our staff. I wish you and your family all the very best for the future.

Kind regards,

Ben Noteboom

Executive Director

Royal Perth Bentley Mount Lawley Group

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