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"Recent admission to Fiona Stanley Hospital"

About: Fiona Stanley Hospital / Acute Medical Unit, Wards 5A &5B, AMAC (Acute Medical Ambulatory Centre) Fiona Stanley Hospital / Emergency Department

(as a relative),

My father was admitted to FSH Ward 5A via the Emergency Department with an infective exacerbation of COPD post a viral respiratory illness. 

We would like to sincerely thank the staff involved in his care.  ED nurse Callista was particularly kind, arranging sandwiches, cheese and crackers for Dad late in the evening after learning he had missed lunch and dinner while waiting in an ambulance and then in ED. 

Dr Megan (Medical team) in ED took the time to clearly explain what was happening and the ongoing plan of care which was greatly appreciated.

We would also like to acknowledge RN Liz on Ward 5A for being extremely supportive, kind and helpful, and RN Tracey on 5A for her kindness and caring .

Please pass on our thanks to these staff members. Their care, compassion and communication made a difficult time much easier for Dad and our family.  

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Responses

Response from Luke Dix, Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service 2 weeks ago
Luke Dix
Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service
Submitted on 18/09/2026 at 3:35 PM
Published on Care Opinion Australia at 4:16 PM


picture of Luke Dix

Dear Annyc35,

Thank you for taking the time to share your feedback regarding your father’s recent admission to Fiona Stanley Hospital.

I was pleased to read about the positive experience your father and family had during what was clearly a challenging time. It is encouraging to hear that the care, compassion and communication provided by our staff helped make his hospital journey more comfortable and reassuring.

I will ensure your kind words are shared with Dr Megan, Nurse Callista, RN Liz and RN Tracey. Your feedback highlights the difference that thoughtful, patient-centred care can make, from taking the time to explain treatment plans clearly to providing practical support and kindness when it was needed most.

Recognising staff who go above and beyond is important, and I know your acknowledgement will be greatly appreciated by the team.

Thank you again for taking the time to recognise our staff and share your father's experience. I wish him every success in his ongoing recovery.

Kind regards,

Luke Dix

Executive Director

Fiona Stanley Fremantle Hospitals Group

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