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"Routine Surgery"

About: Royal Perth Hospital / Orthopaedic Surgical & Trauma & Spinal Care Ward 3H/5G

(as the patient),

Surgical procedure: removal of stabilising screws to ankle Fracture and dislocation. 

Made to feel re-assured and informed. Very quick process on that particular day. Arrived at 6.30 am, in pre-opp room by 7.30 am and discharged 11am. 

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Mount Lawley Group last month
Ben Noteboom
Executive Director,
Royal Perth Bentley Mount Lawley Group
Submitted on 18/09/2026 at 12:05 PM
Published on Care Opinion Australia at 12:19 PM


picture of Ben Noteboom

Dear Scorpiusfh77,

Thank you for taking the time to share your experience regarding your recent care at Royal Perth Hospital following your ankle surgery.

Undergoing a surgical procedure can be an anxious experience, and it is encouraging to hear that our staff helped you feel reassured and informed throughout your care.

It is also wonderful to hear that your treatment journey on the day was efficient and well-coordinated. Your comments regarding the quick process, from your arrival early in the morning through to your discharge a few hours later, highlight the commitment of our staff to providing timely, patient-centred care.

Feedback such as yours is greatly appreciated and provides valuable recognition of the professionalism, communication, and dedication demonstrated by our surgical, nursing, and support teams.

Please be assured that your compliments will be shared with the staff involved so they may be acknowledged for the positive impact they had on your experience.

Thank you again for taking the time to recognise the care you received. I wish you all the very best with your ongoing recovery.

Kind regards,

Ben Noteboom

Executive Director

Royal Perth Bentley Mount Lawley Group

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