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"Day ward surgery - Colonoscopy"

About: Kalgoorlie Health Campus / Surgical Ward

(as the patient),

I just wanted to share my appreciation toward the nursing team in particular at the day ward. Alongside the many others who assisted once again with an overall best as can be expected experience under the circumstances.

The nursing team were friendly, supportive, caring and understanding of my needs. Enabling a smooth experience, I could see around me other patients were all treated with respect to.

As this was the first time I had a partner with me, I realised from her feedback that I may have been too open or cheeky in my responses, emphasised by  sedatives. However, personally I wasn't aware of my behaviour so I apologise if that made anyone uncomfortable. 

Genuinely this is all the more reason to share my appreciation from the team.

Please keep up the quality care, and keep smiling. It really helps.

Thanks 

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Responses

Response from Margaret Smillie, A/District Director, Northern Goldfields, WA Country Health Service 2 days ago
Margaret Smillie
A/District Director, Northern Goldfields,
WA Country Health Service
Submitted on 23/09/2026 at 7:00 PM
Published on Care Opinion Australia on 24/09/2026 at 8:48 AM


Dear Colon camera tester

Thank you so much for sharing your kind words and for taking the time to recognise our Day Ward team. It is wonderful to hear that you felt supported, cared for and treated with respect throughout your visit. Our nurses work hard to make every patient's experience as comfortable as possible, so your feedback will mean a great deal to them. Please don't worry about your interactions while under sedation, our staff understand that these situations can affect people's responses, and they will be touched by your thoughtful reflection and appreciation.

We will be delighted to share your comments with the team. Wishing you all the very best and thank you for reminding us how much a smile can mean.

Kind regards
Margaret Smillie
A/District Director Northern Goldfields

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