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"Outpatients"

About: Sydney / Sydney Eye Hospital

(as the patient),

I went to outpatients at Sydney Eye Hospital and wanted to tell you how wonderful the staff were. I have never ever been looked after so well in my life. 

I had a cataract removed and they were absolutely excellent.

I want to thank every one of them. They went above and beyond. They were excellent, couldn’t be better, and they did all of this even though they were extremely busy.

To tell you the truth, it was so good that when the doctor removed it, I knew he was there and he said, just sit outside and you can go home.

I said, but I came to have my cataract removed, and he said, I’ve removed it!

He had removed it and I didn’t even realise. They were absolutely excellent.

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Responses

Response from Prince of Wales Hospital 3 days ago
Submitted on 25/09/2026 at 3:33 PM
Published on Care Opinion Australia at 4:52 PM


Dear librawp58,

Thank you for sharing this wonderful feedback.

We're delighted to hear the outpatients team looked after you so well for your cataract removal, and that they made it such a comfortable experience despite being extremely busy.

We'll pass your thanks on to the whole outpatients team.

Thank you again for taking the time to acknowledge the care you received.


Justin O'Hare

Acting Director of Nursing and Support Services

Dr Pauline Rumma

Director of Clinical Services

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