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Hospital experience

Posted By Patient A

"Hospital experience"

About: Geraldton Hospital / Emergency Department

(as the patient),

I recently attended ED with a medical condition and in some pain and the ED drs and nurses were fantastic. Very professional and thorough and even though I could see the nurses were run off their feet they were very kind and supportive. I was then moved to a surgial ward in GRH and again the nursing team were amazing, very kind and professional, I cant remember everyones names but Joanne and Lena were two of the great staff on the ward. I wish to thank everyone including the drs on Dr Indrajith's surgical team for their professionalism and empathy we are very lucky in Geraldton to have such a dedicated workforce. I felt very grateful and safe in their care.

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Responses

Response from Liz Kelly, Acting District Director Geraldton Health Campus, Midwest, WA Country Health Service last week
Liz Kelly
Acting District Director Geraldton Health Campus, Midwest,
WA Country Health Service

Acting Director Population Health

Submitted on 16/10/2026 at 3:06 PM
Published on Care Opinion Australia at 3:18 PM

picture of Liz Kelly

Dear Patient A,

Thank you for taking the time to share your experience following your recent admission.

I was delighted to read your feedback regarding the care you received in both the Emergency Department and the surgical ward. It is wonderful to hear that you found our medical, nursing and surgical teams to be professional, thorough, kind and supportive during what was undoubtedly a challenging time.

I am particularly pleased to hear your recognition of Joanne and Lena, as well as the staff in the Emergency Department and Dr Indrajith's surgical team. Knowing that you felt safe, well cared for and supported throughout your stay is exactly the experience we strive to provide for our patients.

Your comments about the dedication, professionalism and empathy of our staff are greatly appreciated. I will ensure your compliments are shared with the teams involved and their managers, as positive feedback such as yours is always valued and encourages staff to continue providing high-quality care.

Thank you again for your kind words and for taking the time to recognise the efforts of our staff.

Regards,

Liz Kelly

Acting District Director Geraldton Health Campus

WA Country Health Service – Midwest

Tel: 9956 2403

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