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"Maternity/Midwifery"

About: Leongatha Memorial Hospital

(as the patient),

We came in to start our family, trying to go in without any expectations of what the experience would be like. When you’re pregnant, there is a lot of noise about child birth - from horror stories shared by family and friends to a lot of fear and misinformation spread on social media about how things ‘will be’ or ‘should be’. However, from the moment we arrived at the hospital we felt comforted, and given enough space to work through labour ourselves without a lot of interruptions, while still knowing someone was floating around ready to help as soon as we needed it. We had full confidence in the delivery team and felt incredibly supported for our entire stay. Our birth ended up being a far better experience than we were lead to anticipate, even through a long labour and an assisted birth. We are so grateful to the team at Leongatha Hospital! 

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Responses

Response from Kylie Ashton, Director of Nursing, Leongatha, Bayside Health Regional 4 days ago
Kylie Ashton
Director of Nursing, Leongatha,
Bayside Health Regional
Submitted on 13/10/2026 at 11:09 AM
Published on Care Opinion Australia at 11:16 AM


picture of Kylie Ashton

Dear cyclonesf84,

Thank you for taking the time to share your experience and congratulations on the arrival of your baby.

We are delighted to hear that you felt supported, confident and cared for throughout your labour, birth and hospital stay. Your comments about being listened to, given the space to labour in your own way, and knowing support was available when needed reflect the respectful, woman-centred care our team strives to provide every day.

It is particularly pleasing to hear that your experience exceeded your expectations. Your feedback aligns strongly with the principles of the Maternity Respectful Care Framework and recognises the ongoing commitment of our team to providing safe, compassionate and individualised care for women and their families.

Thank you for your kind words. I will ensure they are shared with the maternity team, who will be delighted to know the positive impact they had on your family's journey and the start of your family's next chapter.

Kind regards,

Kylie Ashton
Director of Nursing and Midwifery
Bayside Health – Leongatha Memorial Hospital

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