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Nurse behaviour

Posted By Remote Patient

"Nurse behaviour"

About: Broome Health Campus / Emergency Department

(as a relative),

My parent recently attended Broome hospital ER

And my god sibling and cousin was also there at the same time and they informed me they overheard a nurse tell my parent stop shaking 

My parent has Parkinson's and little control of their arms and hands from shaking. 

When my Cousin and Godsibling tells me this I got mad!!!

But I'm not surprised. Based on my experience, I feel Broome Nursing staff in ER are like that. 

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Responses

Response from James Sherriff, A/District Director, Broome Hospital, WACHS Kimberley 5 days ago
James Sherriff
A/District Director, Broome Hospital,
WACHS Kimberley

Submitted on 19/10/2026 at 3:09 PM
Published on Care Opinion Australia at 3:33 PM

Dear Remote patient

Thank you for bringing this feedback to our attention.

I am sorry to hear that the experience described did not meet the standard of respectful and compassionate care we expect. We take concerns about the way patients and families are spoken to and treated seriously, and feedback such as this is important in helping us identify where we need to improve.

The concerns raised will be reviewed with the relevant team so that we can better understand what occurred and consider any appropriate follow up. While we cannot discuss individual staff matters publicly, please be assured that the feedback will be treated respectfully and taken seriously.

Thank you for taking the time to share your experience. I hope that any future contact with our services reflects the respectful, professional and compassionate care we want every patient and family to receive.

Kind regards,

James Sherriff

West Kimberley District Director

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