My mother became unwell while visiting her children in Bunbury and needed emergency surgery. She was seen in Bunbury ED first with the doctor understanding and evaluating her pain level which was concerning. He immediately took action even though her bloods looked ok. She went for a diagnostic scan which showed concerning results.
My mother was then seen by the surgical team and admitted for surgery late afternoon. She was admitted to the surgical ward late that evening and stayed there for 5 days.
The care and commitment my mother received by all the staff that came in contact with her was amazing and so very much appreciated. English is her second language and the staff made sure they spoke slowly and asked if she understood after an instruction. She has begin stages of dementia and staff was aware of this but didn’t make her feel uncomfortable or like she is being watched all the time.
My mother was not once anxious or scared in a place where she has never been before. The staff was absolutely beautiful and supportive throughout the whole experience. The care that she received was world class and I was proud to be a WACHS healthcare worker.
The doctors and surgeons that treated her was very experienced and knowledgeable, and my mother’s wound looks really good with no post operative complications.
It was unfortunate to see the nurses literally run from one patient to another and see one nurse on 4 patients. This did not stop the nurses or staff to provide the best possible care. My mother was in a mixed gender room which was a bit strange for her but the staff made sure she was comfortable at all times.
Knowing that my mother was South African, the nurses encouraged volunteers that was also South African to visit my mom. This was a beautiful gesture and so very much appreciated by the family.
Once again very well done to the staff from a very busy ward. Thank you for all the love and care for my
Mother. It will never be forgotten. From two vert appreciative daughters.
"World class care for elderly mother"
About: Bunbury Hospital / Emergency Department Bunbury Hospital Emergency Department Bunbury 6230 Bunbury Hospital / Surgical Ward Bunbury Hospital Surgical Ward Bunbury 6230
Posted by melonqk77 (as ),
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