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"Ruptured ectopic seemingly ignored"

About: Fiona Stanley Hospital / Emergency Department

(as the patient),

I presented to FSH after talking with a health direct nurse who told me to go to ED immediately. I had a confirmed ectopic pregnancy (diagnosed/started treatment with FSH gyno team). I was feel stabbing pain on the side of the pregnancy, I walked in and saw many people waiting for triage. I knew there would be a wait and I was okay with that knowing that once someone understood what was happening (a life threatening internal rupture which results in internal bleeding, damage to the reproductive organs and in some cases death) my care would be escalated appropriately. 

Unfortunately it wasn’t, a nurse wrote my name and the words ectopic ? Rupture on a piece of paper, they asked me how many weeks along I was and then promptly moved to the next person. I watched them proceed to ask people meaningful questions about their condition. People were triaged as I sat in pain crying and shaking for almost 2 hours. I left to go to another hospital where I was seen after a short wait, they escalated my care immediately. I was provided an ultrasound which confirmed my fallopian tube had ruptured, I am so grateful for the doctor who took the few minutes to hold my hand and see me as a human being before I had to return to FSH. I sat in the triage area for patients arriving via ambulance and I saw the nurse who labelled me as “ectopic ? rupture” I felt that nurse did not see me as a human being and I will never forget them. 

My fallopian tube had to be removed, I’ve submitted a complaint to FSH with no response (yet). I will escalate this until I can’t anymore even if the answer is that they can’t do anything about it. 

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Responses

Response from Luke Dix, Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service yesterday
Luke Dix
Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service
Submitted on 9/11/2026 at 4:26 PM
Published on Care Opinion Australia at 4:26 PM


picture of Luke Dix

Dear imissmyfallopiantube:(,

Thank you for sharing your experience at Fiona Stanley Hospital Emergency Department (ED). I am very sorry to read about the circumstances surrounding your ectopic pregnancy and the subsequent loss of your fallopian tube. I appreciate that recounting such a distressing experience may be difficult, and I am sorry that you were left feeling unsupported and unheard at a time when you were seeking urgent care.

I can only imagine how frightening it must have been to seek urgent medical attention whilst experiencing worsening symptoms and concerns about your pregnancy. No one should feel unsupported when seeking care during such a vulnerable and uncertain time.

It is particularly concerning to hear that you felt your symptoms and concerns were not recognised or responded to in a way you expected. While I am unable to comment on the specific circumstances of your care on a public platform, I want to assure you that feedback such as yours is taken seriously and provides an important opportunity for us to review the care and communication provided to patients. I can assure you that patients experiencing abdominal pain during pregnancy are assessed through the ED in accordance with hospital pathways, with referral to the Maternal Fetal Assessment Unit occurring where clinically appropriate. However, I recognise that your feedback extends beyond the clinical pathway itself and speaks to how you felt when seeking care and the impact this has had on you.

I was also concerned to read that you had submitted a complaint to the hospital and had not yet received a response. I apologise for this. Please be assured that concerns raised through our complaints process are taken seriously, and hearing directly from patients helps us to better understand their experiences and identify opportunities to improve the care we provide. As Care Opinion is an anonymous platform, I am unable to identify you from your story alone. I encourage you to contact our Patient and Family Liaison Service (PFLS) on (08) 6152 4013 during business hours or via email at FSHFeedback@health.wa.gov.au. This will allow the team to provide an update on your complaint and ensure appropriate follow-up and support are available.

Thank you again for taking the time to share your story. I appreciate your willingness to speak about such a difficult experience and wish you all the best for the future.

Kind regards,

Luke Dix

Executive Director

Fiona Stanley Fremantle Hospitals Group

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