"Service at hospital"

Recently my daughter fell quite ill with the side affects of numerous boils on her body. After a visit to our doctor and a week of being on antibiotics it was suggested that we take her straight to hospital. I was initially reluctant to go to Redcliffe as have personally had a bad experience there, but it was closer and I was keen to see my child attended to as quickly as possible. On arrival at Emergency there were already quite a number of people waiting and I thought we were in for a long waiting period. Much to my relief and delight our wait was minimal with the attending doctor being very thorough, even asking for a second opinion on best course of action. We felt our concerns had been validated. I guess everyone needs a second chance in providing a better service and I felt, as an anxious mother, that Redcliffe Hospital certainly delivered on this occasion.