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Help gratefully received (Ipswich Hospital)

Posted By Yank66

"Help gratefully received (Ipswich Hospital)"

About: Ipswich Hospital / Emergency Department

(as the patient),

I am at present at the Ipswich Hospital, and since my last patient opinion

( https://www.patientopinion.org.au/opinions/58717 ), have received top notch treatment. The Ipswich Hospital has now positively progressed in helping me cope with some horrendous pain and vomiting. I'm sorry that it took a public forum to achieve this effect, but thank goodness for Patient Opinion, and a big thank you to Dr. Jane, and the staff from the ER, to the nurses and doctors on the ward. It's amazing how far a little understanding, and good communication, can take you. Thank you once again Patient Opinion and the Ipswich Hospital.

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Responses

Response from WMHHS 11 years ago
WMHHS

Submitted on 18/04/2013 at 2:10 PM
Published on Care Opinion on 12/09/2013 at 3:26 PM

Dear Yank 66

We are so pleased to receive your message.

You have been through a lot! We are glad to hear the staff were able to help with your pain and vomiting. This must have been a very difficult time for you.

It’s particularly important for us to receive your feedback of our staff. Dr Jane is one of our most experienced physicians and we were delighted to pass on your feedback. She was touched by your sentiments, so a big thank you!

We also passed your message to the staff of the Emergency Department at Ipswich Hospital. The staff in our Emergency Department work hard and always seek to provide the best possible care. We think they are great and we are very glad to hear you think so too!

We agree, a little understanding and good communication can go a long way. Your feedback reminded us of why this is so important.

Thank you for taking the time to use Patient Opinion and we wish you the best possible health.

Kind regards

Consumer Liaison Service

West Moreton Hospital and Health Service

Phone 3810 1111

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