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"Being put on hold constantly (Lismore Base Hospital)"

About: Lismore Base Hospital

(as a relative),

Calling my mother from the US I called and got put on hold 8 times. I was told they would put me through as soon as possible but I had to ring back 5 times to try to get through as they just kept dropping the call. Each time I called back, I asked to be put through and finally, after getting cranky with them, they put me through 70 minutes later.

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