"Poor attitude of triage staff at Ipswich Emergency"
About: Ipswich Hospital / Emergency Department Ipswich Hospital Emergency Department Ipswich 4305
Posted by crawcheer (as ),
I recently considered taking a family member to the Ipswich Emergency Department but found it to be congested and in my opinion dangerous. The walkway to Emergency Department meant that we had to walk through parked Ambulances, then to make matters worse when we made our way into the triage area we witnessed what I thought was poor attitude of the Triage staff at Ipswich Emergency Department. I felt they spoke in a very rude tone to some patients that were waiting to be seen. I heard a gentlemen that was speaking with the Nurse at the desk, and a woman berate a person for coming to the Emergency department when they appeared to have an infection and need a dressing changed. In my opinion even though this didn’t appear to be a life threatening injury there may not have been an alternate treatment or options for this elderly gentleman. I would never choose to go to an Emergency Department unless I needed their care. I believe some people who are less fortunate don't have the luxury of good health and supportive people close by. These are the people that are supposed to care for those of us. It doesn't cost a cent to be kind to another human being.