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"My daughter's positive health experience (Holy Spirit Northside, Brisbane Northside Emergency)"

About: Brisbane Northside Emergency

(as a parent/guardian),

My daughter was admitted to the Holy Spirit North side Hospital in Brisbane last week with a collapsed lung. We saw the GP, had an x ray and had an admission to the hospital with a chest tube in place all within 1 hour. The GP was fabulous, the staff at Q Scan gave her priority for the x ray and were very supportive on her diagnosis. The staff at Brisbane Northside Emergency were just wonderful and very competent. It is very stressful as a parent to see your child unwell and I was kept informed and included at all times.

The Specialists and all the staff that we saw at the Holy Spirit Northside were very caring and professional, I felt very comfortable leaving my daughter particularly at night in their care. The admission was 5 days including surgery and went seamlessly. My daughter is now home and doing well, Thank you to all the staff, there were many involved in her care.

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Response from Patient Opinion Australia 9 years ago
Submitted on 21/08/2013 at 11:48 AM
Published on Care Opinion at 11:49 AM

This response has been posted by Patient Opinion on behalf of Brisbane Northside Emergency:

Hi Positive

Thanks so much for your kind words about Brisbane Northside Emergency. We endeavour to ensure that our patients are seen quickly, by experienced doctors and nurses and communicated with about progress regularly – hence our strive for “Experience, Expert & Excellence”. Brisbane Northside Emergency is separate to Holy Spirit Northside Hospital despite that we are located in the same place, so I have passed your kind words about your daughter’s inpatient care to them, also. Thanks, again.

Nicole (Nurse Unit Manager)

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