"Supportive staff at General Practice."

About: West Moreton-Oxley Medicare Local

(as the patient),

All the staff are very supportive. The practice is kept very clean. However it would be good to see some after hours service without going into Ipswich and home visits if confined to bed like the good old days.


Response from Debbie McDougall, Practice Manager Willowbank Surgery, Willowbank Surgery 6 years ago
We have made a change
Debbie McDougall
Practice Manager Willowbank Surgery,
Willowbank Surgery

Manages the practice

Submitted on 12/08/2013 at 14:33
Published on Care Opinion at 14:40

Dear Afternhours patient,

Thank you for your response. Yes, the good old days we are trying to get back to. We have now improved our after hours care. When you ring our mobile number, I will take the details and one of our doctors will phone you back. If he feels it necessary we will then organise a home visit or open the surgery for you to get the care that you need. We are striving to get back to basics and look after our patients.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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