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"Uncaring and dismissive at Armidale Hospital ER"

About: Armidale Rural Referral Hospital / Emergency Department

(as the patient),

I wouldn't send my worst enemy to Armidale Hospital! Last July I attended the ER on a Saturday morning. I had been up all night vomiting and with bloody diarrhea. At around 7.00am I knew I was going into shock as my temperature dropped and I was shaking uncontrollably. A friend drove me to the ER and waited. I was met by a what seemed to me to be a very rude and disinterested triage nurse who decided I must have had a "big night", and made me sit in the waiting room, where I continued to vomit, was incontinent and almost passed out from the pain. After an hour in the waiting room with no other patients waiting I was finally taken to the ER ward, where the nursing staff and doctor on duty were exceptional and admitted me to an isolation room.

I have had a previous experiences where the on call doctor, nurses and triage nurse were uncaring and dismissive. Armidale ER need to get their act together and realise that if people come in who are that ill they should be treated!

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