"Same condition, totally different experience at different hospitals."

My husband was taken by ambulance in enormous pain and had to go the QEH as it was the closest to where we lived. He had a kidney stone. The nurses seemed to be unable to get any blood from him which I think resulted in his arm being extremely bruised. He was in so much pain they gave him a suppository but told him to insert it himself in an open environment where other patients were also being attended to. He was left in a bed and no one came to see him from that point on. I felt it was truly like a third world country hospital with, what I would consider, third world doctors and nurses. He was sent home 7.00am the next morning. Nurses and doctor rating for that visit -10/10. There were people in beds in the waiting room with drips on, there was a young lad in a bed near the automatic doors which kept on opening and shutting. Staff appeared to not want to talk to anyone. I felt it was an absolutely disgusting place to have to go to.

By 4.00pm that afternoon I took him to Royal Adelaide. They took him straight in, did x-rays, explained about the kidney stone and gave him medication to control the pain. Nurses and doctor rating for that visit 10/10. Keep up the good work RAH. Your staff are exceptional.