"My father died before the issue was resolved at Algester Lodge"

Further to my earlier story. https://www.patientopinion.org.au/opinions/58800 . In August, the Princess Alexandra hospital’s specialist wrote to Algester Lodge and Dad’s doctor regarding the statement that Dad could not use his motorised scooter stating that he “regrets if this statement had been misconstrued or taken out of context and, consequently, previous arrangements with my father’s use of the electric scooter have been affected”.

It seemed to me that at no time from August 2013 did Algester Lodge or Dad’s doctor (who incidentally discharged himself as Dad’s doctor after the incident) try to rectify their mistake. In fact, apparently, according to the Complaints Scheme, one of Algester Lodge’s offers was to allow Dad only one more assessment on the scooter and if he failed then he would never be allowed to be retested again. Also, it seemed to me that at no time that year did Dad’s physio notes indicate that Dad’s mobility had declined although his mobility had been the subject of a number of specialists’ requests to the Home over a three year period requiring action.

Unfortunately, late last year Dad started to lose sight of his goal to have some form of independence. On 30 December he suffered a stroke and on 5 January 2014 he passed away never having had the chance to use his scooter – the scooter he arranged in October 2012.