"Could have had more help when at the Glenferrie Private Hospital"

Staff who I saw were friendly and seemed helpful, although no-one that I saw helped me with my bag when I arrived. I feel the operation went well. Unfortunately, it seemed the staff attending me couldn't put the water jug where I could easily reach it and filled it so it was heavy. This put pressure on my other shoulder which is not too good either. No-one we saw showed my partner how to adjust and help me put on my sling, so we had trouble with this. I feel that an extra night in hospital would have also helped us get the medication right as well as being more comfortable. It was difficult trying to sleep and be comfortable in my bed at home as it is not adjustable.