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"I felt I received poor customer service at Geelong Hospital"

About: Geelong Hospital

(as a carer),

My husband was in day stay at the Geelong Hospital, he felt that the staff in the day stay ward that he saw were great. I went to collect him. Receptionists were rude and obviously annoyed that I dared to interrupt their work. They tersely said " through there " and went back to their private discussion. Disgusting!

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